Shipping Policy
1-Order Processing
All orders are carefully reviewed and processed within a few business days after confirmation. Once processed, customers receive a confirmation email with order details and tracking information.
2-Shipping Method
We use trusted and reputable courier partners to ensure safe and timely delivery of all packages. The shipping method is selected based on the destination and nature of the products to provide the best possible experience.
3-Delivery Time
Delivery times vary depending on the destination and external factors such as public holidays, weather conditions, or courier delays. Customers will be notified if there are any unexpected changes to the delivery schedule.
4-Address Accuracy
Customers are responsible for providing accurate and complete shipping information. Orders returned due to incorrect or incomplete addresses may incur additional shipping charges for redelivery.
5-Tracking Information
Once an order has been shipped, tracking details will be sent via email or SMS. Customers can use these details to monitor the progress of their shipment.
6-Delayed or Lost Packages
While every effort is made to ensure timely delivery, unforeseen circumstances can sometimes cause delays. If a package appears lost or delayed, customers are encouraged to contact our support team for assistance.
7-Customer Support
For any questions or concerns regarding shipping, customers can reach out to our support team through support@eduarise.com . We’re always here to help ensure a smooth delivery experience.